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April 2008 - The National Credit Union Administration has issued a fraud alert about a scam that involves unsolicited text messages sent to cell phones. The message urges the recipient to call a number provided for information about account discrepancies and then solicits individual account information and Personal Identification Numbers.
Cell phone users should be weary of unsolicited text messages. Such messages should be deleted and all deleted text messages should be removed, if possible, as the perpetrators have been known to use Spyware* in conjunction with their text message solicitation.
Such a scam could be used to obtain personally identifiable information and credit union account access information.
When contacting Heinz-Del Monte Federal Credit Union, always use our phone numbers as listed on our Contact page.
*Spyware is software installed on your computer or cell phone without your consent and it monitors or controls your use of the device. It may be used in your cell phone for such things as monitoring your Internet surfing, activating your speaker phone as a listening device, taking pictures with your phone camera, copying your contacts, or recording your keystrokes, which, in turn, could lead to identity theft.