News:

NEW HOURS
Free Shipping on American Express Gift Cards!
Fraudulent Call Warning!
Visa Credit and Debit Card Reminders...
Home Banking
Watch For Phishing Emails
Fraud Alert Management Service
Are your records correct?

NEW HOURS -- Posted On: Tuesday, February 26 2013
Progress Street
Monday and Wednesday 7:30-5
Tuesday and Thursday 7:30-3:30
Friday 7:00-3:30

57 Center
Monday- Friday 8-3:30

Innovation Center
Tuesday and Thursday 9-2
Paydays 9-2

Free Shipping on American Express Gift Cards! -- Posted On: Thursday, January 10 2013
Get Free Standard Shipping on American Express Gift Cards with code AFLQ12013 at checkout. Valid through 3/31/2013.

Fraudulent Call Warning! -- Posted On: Tuesday, December 4 2012
There are calls being made to some of our members with a caller ID of HJ Heinz, they ask if you owe more than $9000.00 on your credit cards, if so, they can help. These calls are not coming from us. If the call is not answered they ask that you call back to 1-888-890-5097. There is music and then a hang up. They are attempting to actually speak to people. DO NOT GIVE ANY INFORMATION.


This is not to be confused with calls that come from FALCON to confirm fraudulent activity. Those calls are legitimate.

Visa Credit and Debit Card Reminders... -- Posted On: Tuesday, October 16 2012
Here are a few reminders about your Visa Credit and Debit cards:

. If you are travelling, please call the Credit Union at 412-322-7092 with dates and places. We will make a note on your account to assure that your card will not be denied.
. Lost/Stolen numbers: Credit - 1-800-991-4961, Debit - 1-800-500-1044
. Provide the Credit Union with updated home, work, and cell phone numbers.
. Credit card daily purchase limits - Credit limit availability
. Credit card daily # transactions - No limit
. Debit card daily purchase limits - amount available in account.
. Debit card daily # transactions - 9
. Debit card daily cash/ATM limit - $998.00 per day - 5 transactions.

Home Banking -- Posted On: Tuesday, October 16 2012
If you haven't signed up for this service yet, please contact the credit union for a brochure/application. With "Home Banking" you can view your account, make transfers within your account, print copies of checks and even link your account with another to transfer funds between accounts. Once you are signed up for home banking, you can set up to receive your statements electronically, set up to receive a warning when your account is low, etc. This is a safe and convenient way to manage your account.

Watch For Phishing Emails -- Posted On: Tuesday, April 5 2011
Consumers are being alerted to watch for spoofed emails that may attempt to get them to click on viral attachments or harmful Web links.

The warning follows the theft of potentially millions of individual customer names and email addresses from Epsilon, a Dallas-based firm that provides email marketing and other services for some 2,500 large companies.

Among the affected companies are financial companies like Capital One Financial, Barclays Bank, U.S. Bancorp, Citigroup, Ameriprise Financial and JPMorgan Chase, and retailers like Best Buy, TiVo, Walgreen, and Kroger.

The College Board, the organization that runs the SATs, also warned that a hacker may have obtained student email addresses. Walt Disney Co.’s travel subsidiary, Disney Destinations, and hotel chain Marriott International sent emails warning customers on Sunday.

Think twice if you receive an email with an amazing offer. Cyber criminals can send phishing messages to trick individuals into clicking on an attachment or harmful link. The intruder can then take full control of the victim’s PC.

Fraud Alert Management Service -- Posted On: Friday, January 29 2010
As we all know, fraud is running rampant in the Credit Card Industry. Your Visa cards are constantly being monitored by a Fraud Alert Management service. If there is a risk with your card, you will be contacted by phone. The individual or automated caller will follow this procedure:

· Identifies that the call is from Heinz-Del Monte FCU Card Service Center.

· Confirms that you are the cardholder.

· If the cardholder is unavailable, a message is left asking that the cardholder return the call, and provides the toll-free number (1-800-890-5097).

· If the cardholder is available, the system verifies their identity by prompting entry of the last four digits of their social Security number.

When the cardholder’s identity is confirmed, they are then prompted to confirm the reported transactions as legitimate or suspect. If the cardholder indicated that they do not recognize the transactions, they will be routed to a Fraud Alert Specialist. If all transactions are legitimate, the call is completed and no action is taken.

If you are notified of a possible fraud, please cooperate by either returning the call using the 800 number or by calling the credit union at 412-322-7092. With your help, we can reduce fraud incidents with our credit cards.

Are your records correct? -- Posted On: Wednesday, December 17 2008
Keeping the credit union informed of your current address is important. But, did you know it is also important to keep your telephone number up-to-date? There are many occasions when it is necessary to get in touch with you immediately and without your most recent telephone number this is not possible. With all of the fraud in our society today, contacting you can eliminate losses for us and you.