Vehicle loan special extended until 8/31/10! -- Posted On: Wednesday, June 23 2010
Special rates from April 1, 2010 to August 31, 2010! Click here for more details.

Annual Meeting Results -- Posted On: Friday, May 21 2010
Many thanks to the 59 members who came out to vote at the Credit Union's 69th Annual Membership Meeting. There were 20 lucky winners on cash prizes totaling $550.00. Elected to the Board of Directors for a three year term were Paula Bucklad (Heinz NA) and Jack Musher (Heinz Retiree) and Thom Sproul (Heinz Retiree) for a one year term. Congratulation to our elected members.

Visa Credit and Debit Card Reminders... -- Posted On: Friday, April 9 2010
As the summer travel season approaches, here are a few reminders about your Visa Credit and Debit cards:

. If you are travelling, please call the Credit Union at 412-322-7092 with dates and places. We will make a note on your account to assure that your card will not be denied.
. Lost/Stolen numbers: Credit - 1-800-991-4961, Debit - 1-800-500-1044
. Provide the Credit Union with updated home, work, and cell phone numbers.
. Credit card daily purchase limits - Credit limit availability
. Credit card daily # transactions - No limit
. Debit card daily purchase limits - amount available in account.
. Debit card daily # transactions - 9
. Debit card daily cash/ATM limit - $998.00 per day - 5 transactions.

Home Banking -- Posted On: Thursday, March 11 2010
If you haven't signed up for this service yet, please contact the credit union for a brochure/application. With "Home Banking" you can view your account, make transfers within your account, print copies of checks and even link your account with another to transfer funds between accounts. Once you are signed up for home banking, you can set up to receive your statements electronically, set up to receive a warning when your account is low, etc. This is a safe and convenient way to manage your account.

Fraud Alert Management Service -- Posted On: Friday, January 29 2010
As we all know, fraud is running rampant in the Credit Card Industry. Your Visa cards are constantly being monitored by a Fraud Alert Management service. If there is a risk with your card, you will be contacted by phone. The individual or automated caller will follow this procedure:

· Identifies that the call is from Heinz-Del Monte FCU Card Service Center.

· Confirms that you are the cardholder.

· If the cardholder is unavailable, a message is left asking that the cardholder return the call, and provides the toll-free number (1-800-890-5097).

· If the cardholder is available, the system verifies their identity by prompting entry of the last four digits of their social Security number.

When the cardholder’s identity is confirmed, they are then prompted to confirm the reported transactions as legitimate or suspect. If the cardholder indicated that they do not recognize the transactions, they will be routed to a Fraud Alert Specialist. If all transactions are legitimate, the call is completed and no action is taken.

If you are notified of a possible fraud, please cooperate by either returning the call using the 800 number or by calling the credit union at 412-322-7092. With your help, we can reduce fraud incidents with our credit cards.

Fee Increase Effective January 1, 2010. -- Posted On: Monday, October 26 2009
In order to offset rising costs and maintain a high level of service, the credit union must add or increase the following fees as of the new year:

$25.00 NSF Fee
$10.00 Stop Payment Fee (only if check tried to clear)
$ 3.00 Check Copy Fee
$20.00 Domestic Wire Transfer Fee
$35.00 International Wire Transfer Fee
$10.00 Return Check Fee (new fee implemented)

Are your records correct? -- Posted On: Wednesday, December 17 2008
Keeping the credit union informed of your current address is important. But, did you know it is also important to keep your telephone number up-to-date? There are many occasions when it is necessary to get in touch with you immediately and without your most recent telephone number this is not possible. With all of the fraud in our society today, contacting you can eliminate losses for us and you.

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