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News:
Fraud Alert Management Service
Fee Increase Effective January 1, 2010.
Are your records correct?
Your Credit Union is Safe!
Great News for Heinz - Del Monte Members!
Fraud Alert Management Service -- Friday, January 29 2010
As we all know, fraud is running rampant in the Credit Card Industry. Your Visa cards are constantly being monitored by a Fraud Alert Management service. If there is a risk with your card, you will be contacted by phone. The individual or automated caller will follow this procedure:
· Identifies that the call is from Heinz-Del Monte FCU Card Service Center.
· Confirms that you are the cardholder.
· If the cardholder is unavailable, a message is left asking that the cardholder return the call, and provides the toll-free number (1-800-890-5097).
· If the cardholder is available, the system verifies their identity by prompting entry of the last four digits of their social Security number.
When the cardholder’s identity is confirmed, they are then prompted to confirm the reported transactions as legitimate or suspect. If the cardholder indicated that they do not recognize the transactions, they will be routed to a Fraud Alert Specialist. If all transactions are legitimate, the call is completed and no action is taken.
If you are notified of a possible fraud, please cooperate by either returning the call using the 800 number or by calling the credit union at 412-322-7092. With your help, we can reduce fraud incidents with our credit cards.
Fee Increase Effective January 1, 2010. -- Monday, October 26 2009
In order to offset rising costs and maintain a high level of service, the credit union must add or increase the following fees as of the new year:
$25.00 NSF Fee
$25.00 Negative Balance Fee
$10.00 Stop Payment Fee (only if check tried to clear)
$ 3.00 Check Copy Fee
$20.00 Domestic Wire Transfer Fee
$35.00 International Wire Transfer Fee
$10.00 Return Check Fee (new fee implemented)
Are your records correct? -- Wednesday, December 17 2008
Keeping the credit union informed of your current address is important. But, did you know it is also important to keep your telephone number up-to-date? There are many occasions when it is necessary to get in touch with you immediately and without your most recent telephone number this is not possible. With all of the fraud in our society today, contacting you can eliminate losses for us and you.
Your Credit Union is Safe! -- Wednesday, October 1 2008
See the following links for more information about the safety of Credit Unions in these uncertain times.
Credit Unions Secure & Strong
America's Credit Unions Web site for consumers
Pennsylvania Credit Union Association Press Release - Credit Unions Are Safe & Sound
Great News for Heinz - Del Monte Members! -- Tuesday, June 3 2008
When you are sick or hurt and can't work, you need Aflac!
Starting in May 2008, members will be able to get Aflac benefits at special rates through the credit union! Contact Aflac at 412-818-4144 or email at aflac.hdm@gmail.com to find out more and look for them at the annual meeting.
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The Ten Commandments of Finances:
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